Policies & Shipping Information
- Alaska, Hawaii & APO orders
- COD/Freight Collect
- Government & Flag Vendors
- International Orders
- Order Acknowledgement
- Terms of Sale
- Standard Shipping
- Privacy Policy
Shipments to Hawaii, Alaska will be shipped by UPS Ground delivery. All APO addresses will ship by Priority Mail. An additional charge may apply and will be assessed at the time of our receipt of your order(s).
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We DO NOT ship orders C.O.D or freight collect. Orders shipped via UPS CAN NOT be delivered to a Post Office box address.
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US Flagstore welcomes inquiries and purchase orders from municipalities, state, local, and federal government entities and institutions. Any organization wishing to establish an account with U.S. Flagstore should contact our Customer Relations Department on Monday - Friday, 8:00 AM to 5:30 PM CT for assistance.
( custservice@usflagstore.com )
Credit terms, limits and approval of accounts will be subject to our established credit policies and procedures.
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Shipping rates for International orders are calculated at the point of order.
U.S. Flagstore reserves the right to increase or decrease the final shipping charges depending on product changes, order weight, destination, tax law changes, or carrier rate increases.
If the actual cost is more than 25% higher than the cost shown on your order, we will contact you by email prior to shipping. You may also be responsible for paying import duties and taxes; this depends on the country you live in.
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At US Flagstore, we work diligently to maintain and improve
our order processing to insure your experience with us is
one of exceptional customer service. Shipping charges for
all products ordered will be applied at the point of order.
We
will send an email confirmation of your order to the email
address you provide within 24 hours of order placement.
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All online orders require prepayment. We accept MasterCard and Visa credit cards.
Customers who wish to purchase in volume are invited to call or contact us at custservice@usflagstore.com.
Our Customer Service Center will be happy to discuss credit terms and conditions.
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Shipping costs are assessed at the time of order, and are based on the shipping method and carrier you select.
We suggest choosing UPS Ground for the most economical shipping rates to residential addresses in the U.S.
For items less than 4 lbs., UPS Ground shipping will usually deliver in 2-3 days for most destinations in the 48 contiguous states. Larger and heavier items are most economically shipped by UPS. Orders (over 200 lbs.) or larger sized items like commercial flagpoles are generally shipped via motor freight.
Our goal is to ship within three business days. We will notify you by phone or email if we expect a shipment delay.
We calculate the shipping costs based on volume, size, and expected weight of your order. U.S. Flagstore reserves the right to increase or decrease the final shipping charges depending on product changes, order weight, destination, tax law changes, or carrier rate increases.
U.S. Flagstore will not be liable for delays in delivery or unsuccessful deliveries due to matters beyond our control. All orders placed will be confirmed at the point of sale.
Back to top
U.S. Flagstore respects the privacy of all visitors to this website. We collect information throughout this website as disclosed in this Privacy Policy.
U.S. Flagstore collects and maintains customer information solely for the following purpose(s):
- To initiate necessary contact with established customers
- To support or complete transaction activities
- To respond to customer initiated requests
- To inform you about product updates, changes and sales
- For proprietary, confidential research, analysis and reporting
- As a normal part of our enterprise software maintenance and administration
US Flagstore does not/will not share, sell or rent ANY information obtained during the transaction of the above business activities.
We acknowledge that we provide information to delivery services in the process of conducting business and we further acknowledge that these services may not share the privacy policies and standards of US Flagstore.
Back to top
Shipments to Hawaii, Alaska will be shipped by UPS Ground delivery. All APO addresses will ship by Priority Mail. An additional charge may apply and will be assessed at the time of our receipt of your order(s).
Back to top
Back to top
We DO NOT ship orders C.O.D or freight collect. Orders shipped via UPS CAN NOT be delivered to a Post Office box address.
Back to top
Back to top
US Flagstore welcomes inquiries and purchase orders from municipalities, state, local, and federal government entities and institutions. Any organization wishing to establish an account with U.S. Flagstore should contact our Customer Relations Department on Monday - Friday, 8:00 AM to 5:30 PM CT for assistance.
( custservice@usflagstore.com )
Credit terms, limits and approval of accounts will be subject to our established credit policies and procedures.
Back to top
Credit terms, limits and approval of accounts will be subject to our established credit policies and procedures.
Back to top
Shipping rates for International orders are calculated at the point of order.
U.S. Flagstore reserves the right to increase or decrease the final shipping charges depending on product changes, order weight, destination, tax law changes, or carrier rate increases.
If the actual cost is more than 25% higher than the cost shown on your order, we will contact you by email prior to shipping. You may also be responsible for paying import duties and taxes; this depends on the country you live in.
Back to top
U.S. Flagstore reserves the right to increase or decrease the final shipping charges depending on product changes, order weight, destination, tax law changes, or carrier rate increases.
If the actual cost is more than 25% higher than the cost shown on your order, we will contact you by email prior to shipping. You may also be responsible for paying import duties and taxes; this depends on the country you live in.
Back to top
At US Flagstore, we work diligently to maintain and improve
our order processing to insure your experience with us is
one of exceptional customer service. Shipping charges for
all products ordered will be applied at the point of order.
We will send an email confirmation of your order to the email address you provide within 24 hours of order placement.
Back to top
We will send an email confirmation of your order to the email address you provide within 24 hours of order placement.
Back to top
All online orders require prepayment. We accept MasterCard and Visa credit cards.
Customers who wish to purchase in volume are invited to call or contact us at custservice@usflagstore.com.
Our Customer Service Center will be happy to discuss credit terms and conditions.
Back to top
Customers who wish to purchase in volume are invited to call or contact us at custservice@usflagstore.com.
Our Customer Service Center will be happy to discuss credit terms and conditions.
Back to top
Shipping costs are assessed at the time of order, and are based on the shipping method and carrier you select.
We suggest choosing UPS Ground for the most economical shipping rates to residential addresses in the U.S.
For items less than 4 lbs., UPS Ground shipping will usually deliver in 2-3 days for most destinations in the 48 contiguous states. Larger and heavier items are most economically shipped by UPS. Orders (over 200 lbs.) or larger sized items like commercial flagpoles are generally shipped via motor freight.
Our goal is to ship within three business days. We will notify you by phone or email if we expect a shipment delay.
We calculate the shipping costs based on volume, size, and expected weight of your order. U.S. Flagstore reserves the right to increase or decrease the final shipping charges depending on product changes, order weight, destination, tax law changes, or carrier rate increases.
U.S. Flagstore will not be liable for delays in delivery or unsuccessful deliveries due to matters beyond our control. All orders placed will be confirmed at the point of sale.
Back to top
We suggest choosing UPS Ground for the most economical shipping rates to residential addresses in the U.S.
For items less than 4 lbs., UPS Ground shipping will usually deliver in 2-3 days for most destinations in the 48 contiguous states. Larger and heavier items are most economically shipped by UPS. Orders (over 200 lbs.) or larger sized items like commercial flagpoles are generally shipped via motor freight.
Our goal is to ship within three business days. We will notify you by phone or email if we expect a shipment delay.
We calculate the shipping costs based on volume, size, and expected weight of your order. U.S. Flagstore reserves the right to increase or decrease the final shipping charges depending on product changes, order weight, destination, tax law changes, or carrier rate increases.
U.S. Flagstore will not be liable for delays in delivery or unsuccessful deliveries due to matters beyond our control. All orders placed will be confirmed at the point of sale.
Back to top
U.S. Flagstore respects the privacy of all visitors to this website. We collect information throughout this website as disclosed in this Privacy Policy.
U.S. Flagstore collects and maintains customer information solely for the following purpose(s):
US Flagstore does not/will not share, sell or rent ANY information obtained during the transaction of the above business activities.
We acknowledge that we provide information to delivery services in the process of conducting business and we further acknowledge that these services may not share the privacy policies and standards of US Flagstore.
Back to top
U.S. Flagstore collects and maintains customer information solely for the following purpose(s):
- To initiate necessary contact with established customers
- To support or complete transaction activities
- To respond to customer initiated requests
- To inform you about product updates, changes and sales
- For proprietary, confidential research, analysis and reporting
- As a normal part of our enterprise software maintenance and administration
US Flagstore does not/will not share, sell or rent ANY information obtained during the transaction of the above business activities.
We acknowledge that we provide information to delivery services in the process of conducting business and we further acknowledge that these services may not share the privacy policies and standards of US Flagstore.
Back to top
