How do I return an item?

At U.S. Flag Store we stand behind our products and make your personal satisfaction a priority. If a product is defective, or has failed to meet the criteria outlined in our warranty, we will gladly replace the defective product, or issue a refund, at our discretion. Please contact customer service at 1-888-WEB-FLAG (1-888-932-3524), or email us at info@usflagstore.com.

How do I return an unopened item?

U.S. Flag Store will accept the authorized returns of unopened products if notified within 30 days after receipt of your order. To receive authorization, please contact customer service at 1-888-WEB-FLAG (1-888-932-3524), or email us at info@usflagstore.com. Credit for returned products will be processed within 5 business days of receipt of product and inspection.